FAQ
FAQ Help Center
Frequently Asked Questions
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Use this section and browse through frequently asked questions. Otherwise, you can always ask me directly using the pink form on the right.
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Sale & Delivery
Frequently Asked Questions
Use this section and browse through frequently asked questions. Otherwise, you can always ask me directly using the pink form on the right.
Singaporeans can choose Doorstep Delivery or Self-Collect. Registered mail is only for Malaysians.
Self collection is at Blk 350 Tampines Street 33. I will give my address upon checkout.
There is strictly no cancellation once you place your order.
Sweetheart Beauty is a Halal-compliant, Vegan and Cruelty-free skincare brand. No tests done on animals and never will.
Yes. Sweetheart Beauty is a Muslim-owned brand.
I operate my home-based business in Singapore.
Singaporeans can pay using Credit/Debit Card or Paynow. Malaysians can use TNG and transfer payment to my mobile number +6591780007.
Unfortunately not, sorry. I make my products in small batches. The maximum number of products you can purchase for each type is probably 6 to 7.
At the moment, no. Sweetheart Beauty can only be purchased on my website.
I only ship within Singapore and Malaysia. Items will reach Singaporeans via doorstep delivery and Malaysians as registered mail.
You can subscribe to my monthly newsletter here.
All individual products are bubble wrapped, taped and/or put in zip lock bags to prevent leakage. I try my best to use minimal plastic packaging.
Generally, around 1-3 days for Singaporeans and 5-10 days for Malaysians.